AFTER SALES SERVICE

More than 50 dedicated employees, 15 multidisciplinary itinerant technicians and a catalog of 500,000 references to maximize the performance of your equipment and production lines. The customer service is available in 4 languages and a 24/7 hotline deliver service in English and French.

Technical Support

  • On-site intervention
  • Remote intervention
  • Maintenance contracts
  • Monitoring

Customer service: +33 (0) 3 88 47 99 99

Email : services@ mecatherm.com

Hotline 24/7: +33 (0)3 88 47 43 20  

Email : technicalassistance@ mecatherm.com

Spare parts

  • Emergency delivery
  • Replenishment
  • Parts identification

Customer service: +33 (0) 3 88 47 99 99

Email : services@ mecatherm.com

 

Retrofits

  • Maintainability
  • Improvements
  • Obsolescence

Customer service: +33 (0) 3 88 47 99 99

Email : services@ mecatherm.com

Training

  • Process
  • Professions: operators, maintenance technicians, bakers

Email : services@ mecatherm.com