Spotlight on: SERVICES
Let's introduce Nicolas Dos Santos, Services Sales Manager at MECATHERM.
Nicolas and his team of Services Account Managers follow the customer throughout the complete life cycle of his production line.
"My goal is to support our clients by making sure they get the most out of their industrial tool so they can meet their customers’ expectations. To me, it is very important that we not only understand the technical needs of the customers, but also what they expect regarding their specific markets and constraints. This is how we really add value to them. Digitalization is strongly impacting our world, the way we should interact and serve customers. At MECATHERM we embrace this transformation and will stand by our customers in this journey." testifies Nicolas.
"What I like most about my work is the multicultural approach; to be in touch with people from various countries, cultures and with different industrial bakery market segments. Our customers are all different and specific, and their challenges are ours.” " he continues.
Nicolas is a reliable professional with advanced knowledge, gained from more than 18 years of experience in various industrial and technological sectors. Convinced that we work better in a friendly and fun atmosphere, Nicolas brings an energizing dynamic in his team, ensuring the best relationship with customers.
